100% Italian products

Frequently Asked Questions

- To which countries do you ship your products?

Diva Shoes ships worldwide. For details about shipping you can see our Payments and Shipping page.

- How much is the shipping cost?

In Italy and Europe, shipping is always free. For countries in the rest of the world, the cost of shipping is 25 euros for orders under 300 euros, free for orders above. For more details about shipping you can see our Payments and Shipping page.

- How can I tell which size is right for me?

Within all of our product pages you can click on “Have doubts about size?” to view our guidance for choosing the right size. If you have any questions, our Customer Service Department is always available.

- If I bought a pair of shoes online and the size I chose doesn't fit, can I change them?

It is possible to ask for a replacement pair of shoes if the size is incorrect. It is also possible to exercise the right of withdrawal if you want to return them. For full details you can see the dedicated Returns Policy page.

- Are your shoes handmade?

All Diva Shoes are handmade by Italian artisans, according to our ancient tradition born in the heart of Florence. Our models are meticulously designed and made with attention to detail from the finest leathers and selected materials to ensure comfort, durability and distinctive style.

- Where are your shoes made?

Diva Shoes footwear is strictly made in Italy, handcrafted by footwear artisans who work with passion respecting and enhancing the Italian and Florentine craftsmanship tradition.

- What materials are used to make your shoes?

The best leathers and materials, carefully selected and sourced exclusively from Italy, are used to make Diva Shoes.

Size guide

Diva Shoes is aligned with the most established classic shoe brands – we suggest you choose the size you normally wear.

Regarding sneakers or running shoes, we suggest you choose 1 size smaller than your sneakers or running shoes (e.g. 44 Nike usually corresponds to 43 Diva Shoes).

Choose with complete serenity and remember that, if you still have any doubts, our Customer Service is always at your disposal.

Women's sizes

EU
UK
US
Cm
Size
Size
Size
22.6
34
1
4
23.4
35
2
5
24.2
36
3
6
24.6
36.5
3.5
6.5
25.0
37
4
7
25.4
37.5
4.5
7.5
25.8
38
5
8
26.2
38.5
5.5
8.5
26.6
39
6
9
27.4
40
7
10
28.2
41
8
11

Men's sizes

EU
UK
US
26.5
39
5
6
26.4
40
6
7
26.7
40.5
6.5
7.5
27.2
41
7
8
27.6
41.5
7.5
8.5
28.0
42
8
9
28.4
42.5
8.5
9.5
28.8
43
9
10
29.2
43.5
9.5
10.5
29.6
44
10
11
30.4
45
11
12
31.2
46
12
13
32.0
47
13
14
Edit Template

Size guide

Diva Shoes is aligned with the most established classic shoe brands: we suggest you choose the size you normally wear.

Regarding sneakers or running shoes, we suggest you choose 1 size smaller than your sneakers or running shoes (e.g. 44 Nike usually corresponds to 43 Diva Shoes).

Choose with the utmost serenity and remember that, if you still have any doubts, our Customer Assistance is always at your disposal.

Women's sizes

EU
UK
US
Cm
Size
Size
Size
22.6
34
1
4
23.4
35
2
5
24.2
36
3
6
24.6
36.5
3.5
6.5
25.0
37
4
7
25.4
37.5
4.5
7.5
25.8
38
5
8
26.2
38.5
5.5
8.5
26.6
39
6
9
27.4
40
7
10
28.2
41
8
11

Men's sizes

EU
UK
US
26.5
39
5
6
26.4
40
6
7
26.7
40.5
6.5
7.5
27.2
41
7
8
27.6
41.5
7.5
8.5
28.0
42
8
9
28.4
42.5
8.5
9.5
28.8
43
9
10
29.2
43.5
9.5
10.5
29.6
44
10
11
30.4
45
11
12
31.2
46
12
13
32.0
47
13
14

Guide des tailles

Diva Shoes s’aligne sur les marques de chaussures classiques les plus établies : nous vous suggérons de choisir la taille que vous portez habituellement.

Concernant les baskets ou chaussures de course, nous vous suggérons de choisir 1 taille en dessous de vos baskets ou chaussures de course (ex : 44 Nike correspond généralement à 43 Diva Shoes).

Choisissez en toute sérénité et rappelez-vous que, si vous avez encore des doutes, notre Assistance Clientèle est toujours à votre disposition.

Tailles femmes

EU
UK
US
Cm
Size
Size
Size
22.6
34
1
4
23.4
35
2
5
24.2
36
3
6
24.6
36.5
3.5
6.5
25.0
37
4
7
25.4
37.5
4.5
7.5
25.8
38
5
8
26.2
38.5
5.5
8.5
26.6
39
6
9
27.4
40
7
10
28.2
41
8
11

Tailles homme

EU
UK
US
26.5
39
5
6
26.4
40
6
7
26.7
40.5
6.5
7.5
27.2
41
7
8
27.6
41.5
7.5
8.5
28.0
42
8
9
28.4
42.5
8.5
9.5
28.8
43
9
10
29.2
43.5
9.5
10.5
29.6
44
10
11
30.4
45
11
12
31.2
46
12
13
32.0
47
13
14
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Black Friday

Sale

Day
Hr
Min
Sec

-20%

on all our collections

Use the Promo Code

divablack23